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Hiring for Executive - IT Mumbai, Mumbai Suburbs for Exp. 2 - 5 Years at Ernst and Young Services Pv (Job in Mumbai)

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Job Description:Job summary: On-Site Services is responsible for all aspects of on-site support services, whether in an EY office, on an engagement or at an event. This includes local end user support, Hardware / Software, Event Support and local asset management. The objective of Services Asset & Configuration Management process is to maintain a database and tracking movement of all the IT Assets, also to set a process for Inventory management & effective tracking of IT Assets. The IT Asset Associate ensures all technology assets are tracked by maintaining accurate inventory using appropriate system. Follow procedures and apply all controls as required. This resource is responsible for managing lifecycle of assets including, deployment, tracking, updating end user asset transactions in firms asset management tool & disposal. Follow the Global ITAM guidelines & process. The OSS IT Asset Management: Excellent knowledge of Hardware and Software Asset Management tool & process Handling asset transactions for the locations and assisting Asset Lead Preparation of various IT assets MIS reports Tracking all transactions & updating on Asset Management tool Highlighting any discrepancies between records & physical stocks Tracking of warranty & AMC of assets and initiating for AMC well in advance Segregating & initiating disposal of old & scrapped assets Generating reports required by stakeholders Managing logistics relating to IT asset transactions. Maintaining all AV equipment in running condition and handling new consignment. Manage asset lifecycle from procurement to disposal as per firms policy & process Keep track of any hardcopy sign-off documents from vendor, employee Keep track of the incident & service requests in the service desk Follow ITIL asset management process Conduct and report hardware asset reconciliation and audit activities on a timely basis, including MIS of warranty, consumables and maintenance/support contract information Track and maintain copies of hardware warranties, maintenance agreements, and vendor contracts Perform regular physical inventories of all stock rooms Handling new consignment as stock room intake process Maintaining IT asset inventory like Phones, Networks Equipments , Laptops, Data cards, RSA token, Cartridge and Printers etc. Track the spares & consumables usage Vendor Management to ensure ticket logging with concerned OEM/ partner for timely repair/ replacement of faulty assets. Work with external auditor during IT audit assessment. Maintain & provide required MIS reports during asset management audit. Ensure zero audit observation related to Asset Management activity. Monitor & control the IT TRC Room transitions/operations. Suggested technical certification ITIL Foundation Ability to work effectively with all levels of end users and IT personnel Basic knowledge: Desktop management: Good knowledge of Excel & PowerPoint, Knowledge about Desktop applications like Windows 7/ 10, MS Outlook, Lotus Notes, MS Office 2010/2013, Anti-virus, Data Encryption, Managed Print Solution, Event / AV Support, etc, Others:Exposure to work with Global teams operating at different time zone

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Posted on: Monday, 03 April, 2017  08:43
Expires On: Tuesday, 24 December, 2019  18:30

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