Hiring for Global IT Infrastructure Manager - BPO in Pune, for Exp. 11 - 15 yrs at Conscript.,Pune (Pune Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:This role needs the incumbent to Lead the ownership of the IT delivery engine. It includes incubation of the network technologies, IT Infrastructure, internal IT and enterprise security & amp amp systems. The potential hire will be responsible for overall global IT delivery capability in technology, application support, advancing delivery innovation and productivity through the use of intelligent tooling and industry assets. The role will also include owning Global IT Network, IT Infrastructure and Global Helpdesk landscape roadmap. Responsibilities - Managing the delivery of the projects and overlooking daily tasks while working with the Global IT Leadership Team - Responsible for the Internal IT project delivery support - Accountable for stability of solution once it is deployed - Providing support to Business Engagement in driving clarity of business requirements, high level design, cost/time estimate & amp amp cost optimization - Responsible for process changes in delivery and operations to bring in increased simplicity, standardization in operations and sustainable cost structures enhancing right business Impact - Analyzes complex business needs presented by the user community and/or clients and recommends Education/Training: A Bachelor' s degree from an accredited college or university with major course work in information systems or related field - Minimum 10 years of increasingly responsible information technology experience including 3 years of administrative and supervisory responsibility - Knowledge of Operations, services and activities of a comprehensive information technology program, advanced principles and practices of information systems - Knowledge of principles of: Complex network systems security measures, tools, policies and practices - Ability to effectively manage multiple projects at the same time - Significant supervisory, coaching and hands-on project management skills - Willingness to travel to other global offices as needed to work with client or other internal project teams - Manage the overall development of the individuals and run extensive user training programs as necessary.