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Hiring for Workplace Specialist in Bengaluru/Bangalore, for Exp. 6 - 8 yrs at Allegis Services India (Bangalore Job)

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Job Description:Position: Workplace Specialist Education: Bachelor' s degree in Computer Science, Engineering, Business or related discipline. Experience: 6-8 years Responsibilities: Provide expert support for client-side computing devices thin clients, laptops, desktops, and mobile Support client-facing enterprise applications including Office 365, Microsoft Outlook, and SharePoint Develop operating system policies and apply them to customer devices Troubleshoot client issues and fix misconfigurations with operating systems or user applications Coordinate data moves and mailbox migrations Participate in remote site reviews and gather client feedback Oversee customer escalations and major incidents Key Deliverables Improved client satisfaction with Workplace services Workplace operation standard adherence Misconfigurations fixed and knowledge base updated to reduce future resolution time Mandatory Skills : Functional /Management Skill: Exceptional ability to manage multiple initiatives simultaneously, delivering on time, within budget while meeting or exceeding customer service level agreements. Strong analytical and critical thinking skills required, including an understanding of how to interpret customer business needs, translating them into operational requirements and solutions Strong knowledge base / use of IT policies and standard processes. Contribute to monthly expenditure management and forecasts as a line item owner within the technology budget Technical Skill: Service operations experience in multiple lead roles as an architect or developer or analyst. Results oriented with ability to lead complex IT assignments. Exceptional at translating and demonstrating business needs into IT solutions which support business processes or required functionality with the goal of business alignment, business support and commitment for financial sponsorship and initiative approval. Acknowledged as a senior expert who is proficient in: business systems capabilities, systems development and support. Regards, Prajna Shetty , Recruiter | Allegis Group, India Email: prashetty@allegisgroup.com |Direct: (080)30706194


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Posted on: Saturday, 13 January, 2018  09:10
Expires On: Tuesday, 03 April, 2018  18:30

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